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Application spec i

Company Name:
Yale New Haven Health
JOB SUMMARY: The Applications Specialist functions as the primary support contact and expert for the application. They work under the appropriate direction to build & install and support applications. They coordinate all issues that arise during the project for their application area. Primary responsibilities include analyzing work flows and understanding policies, procedures and constraints of the clinical or business operations. In depth and precise investigation and documentation of operational specifications and application functionality is required. A key activity is to work with users to determine project needs, develop proposals, and recommend opportunities for technological and work flow improvement. They function as the primary contact to support the implementation of new projects and upgrades as well as troubleshoot problems and questions from end-users during training, go-live and post go-live periods. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users identify how technology can support business needs and assist with adoption.
EDUCATION: Associates degree preferred or equivalent experience required.
EXPERIENCE: Minimum 2 years experience in Healthcare and/or technology strongly preferred. 1-2 years experience in analysis and support of application technology is required.
SPECIAL SKILLS: Ability to work independently and meet deadlines with minimal supervision and ability to deal with simultaneous tasks, communicate effectively, problem solve, and develop creative solutions to complex problems required. Strong organizational. problem solving and listening skills, attention to detail, innovative thinking and ability to inspire others required. Must possess a high level of customer service skills and participate as strong, collaborative team player . Capable of taking leadership role in managing end user relationships. Working knowledge of Microsoft Office tools required. Familiarity and/or certification in Epic is preferred.
PHYSICAL DEMAND: Travel to multiple YNHHS facilities is necessary.
Company Description:
Yale New Haven Health System, through its Yale-New Haven, Bridgeport, Greenwich and Northeast Medical Group Delivery Networks, provides comprehensive, cost-effective, advanced patient care characterized by safety and clinical and service quality.
Yale New Haven Health System, in affiliation with Yale School of Medicine and other universities and colleges, educates health professionals and advances clinical care.
In all of its work, YNHHS is committed to the communities it has the privilege of serving.

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